Scarborough station has a Travel Centre, ticket office, touch-screen ticket machines and the Pumpkin Cafe as part of its facilities.
The main building has a large waiting room. Platforms 3–5 are partly covered, as is platform 1, which features the longest railway bench in the world.
Outside the station is a taxi rank and several bus shelters/stops where local and longer-distance bus services depart and arrive. Benches are provided throughout the station, which is staffed at all times.
Scarborough railway station also has two payphones, a vending machine and luggage trolleys, as well as toilets and cycle racks.